Who we are

 

Our website address is: https://trurobathroomsheating.co.uk.

 

This policy was last updated on 07th November 2021

I have created this privacy statement in order to demonstrate my strong commitment to privacy. I am deeply committed to respecting and protecting your right to privacy and I take your privacy seriously. I have very strict privacy policies and I strive to keep your personal and financial information secure. To that end, I have prepared this privacy policy to disclose and describe my information gathering and dissemination practices for this website.

Most of all, I value your privacy. When you subscribe to my newsletter or make a purchase from me, rest assured I do not sell, loan, or give your email address or other personal and financial information to anybody.

Use of Cookies

Like all websites, my site uses cookies to track activity on the site and to enable me to improve the site to give a better user experience.

What are cookies?

These are small pieces of information stored on your computer and are used to improve services for you through, for example:

enabling a service to recognise your device so you don’t have to give the same information several times during one task recognising that you may already have given a username and password so you don’t need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
analysing site usage data to help understand how people interact with the site so I can make it better
On this site I use:

Session cookies: which remember you for the length of a visit to the site – for example, making sure you don’t have to enter the same details on every page repeatedly.

Analytics cookies: I use software such as google analytics to anonymously track statistics like website visits, which pages are the most visited, which search phrases are used to find my site, which external links are clicked on to leave the site, etc. This helps me improve the site over time. I occasionally use google adwords to advertise and it too uses cookies to provide performance statistics.
Settings cookies: which remember any settings you set on the site. For example, if you leave a comment on my site it remembers your name and email address so you don’t have to enter it again the next time.

Social sharing buttons such as Facebook Like buttons or Tweet buttons use similar cookies to remember whether what you have already liked.

Access cookies: this site also serves as a private membership site for paying members. I use cookies to record and control who (subscribers/members) accesses the information on the site.

If you are not comfortable with this information being stored in cookies, please: do not use this site.

You can find out more about cookies and how to remove them from your browser at About Cookies: how to control cookies.

Collection of Your Personal Information

This privacy policy covers my treatment of personally identifiable information that I collect when you are on my site, and when you use my services.

I pledge to hold all information you provide to me in absolute privacy.

I will never sell or rent your name or personal information to any third party without your express permission.

I never sell or rent my mailing list.

I am the only person who may access your information along with my marketing company Audana Ltd.

Payments for my products are processed securely through Stripe and Paypal via the shopping cart on my membership site. Because Stripe and Paypal handle all electronic transactions made, I never have access to your credit card or other personal information.

I occasionally use “remarketing” on this website. Remarketing is a way for me to connect with users, based upon your past interactions with the this website. Third-party marketing vendors may be used to perform remarketing services. As a result, third-party vendors, including Google, may show my adverts on sites on the internet. Third-party vendors, including Google and Facebook, use cookies to serve adverts based on a user’s prior visits to this website or, for example, if they have signed up for regular communications from me.

To find out more about how Google uses any data it collects please visit http://www.google.com/privacy_ads.html.

Any information collected is used only for remarketing purposes and will not be used by them for any other purpose.

Use of Your Personal Information

If you subscribe to my newsletter, your contact information (email address) is used to send it to you or to communicate to you via other channels such as advertising on Facebook.

On occasion, I make special offers to newsletter subscribers. These are primarily for my own services, but may include offers on behalf of third parties. I alone send out the emails, to ensure that the third parties do not have access to your information. However, all recipients of the newsletter may opt-out of receiving future newsletters when so desired, and are given opportunity to opt-out of these emails at any time at the bottom of each newsletter.

I may also use personal information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria about my website users in general. For example, I may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed. Any information I share will be on a purely aggregate basis, not tied at all to users’ individual site activity.

Aside from these uses of user information, I do not sell, nor plan to sell any user information to anyone.

Security

I take all reasonable measures to protect and secure the information you provide to me. Any financial information you enter on-line such as your credit card number, etc. will be encrypted using secure socket layer (SSL) encryption technology. You can tell the technology is working when you see the lock icon in your browser. The protection of your information is important to me.

Protection of Children’s Personal Information

My site is a general audience site and does not knowingly collect any personal information from children. While my website may be viewed by children, I do not wish to receive data from children. I encourage parents and guardians to spend time online with their children and to participate in the interactive activities offered on the sites their children visit. No information should be submitted to, or posted at, my web site by visitors under 18 years of age without the consent of their parent or guardian.

Links to Third Party Sites

My website contains links to other web sites that I do not control (“Third Party Sites”). Please be aware that I am not responsible for the privacy practices of such other sites. I encourage my users to be aware when they leave my site and to read the privacy statements of each and every website that collects personally identifiable information. My Privacy Policy applies solely to information collected by this website.

Changes to this Privacy Policy

I will occasionally update this privacy policy. When I do, I will also revise the “last updated” date at the top of the privacy policy. For material changes to this statement, I will notify my users by placing prominent notice on the site.

Enforcement of this Privacy Policy and Contact Information

I welcome your comments regarding my privacy policy. If for any reason you believe that your privacy has been breached through the use of my site, please contact me immediately by email, and I will do my best to promptly determine and correct the problem.